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About Us Solitaire Jewellery are completely dedicated to your total satisfaction. If you have any suggestions or comments please email info [at] solitaire-fashion-jewellery [dot] co [dot] uk us.
Our Contact details:
Solitaire Jewellery
Longview House, Tewkesbury Road, Longford, Gloucestershire. GL2 9BN United Kingdom
Phone: 01452 739028
Mobile: 07816 176254
Fax: 01452 739028
Email: info [at] solitaire-fashion-jewellery [dot] co [dot] uk
My VAT Registration Number 840 5619 32
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Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
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| Shipping And Handling All items shipped are charged at a standard fee of £4.95 per order. For overseas orders please add an extra £2 per order. All parcels are sent by 1st class. |
Delivery Schedule We dispatch your order within 7 - 10 working days of receipt. International orders are also dispatched in the same way but may take longer to deliver.
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| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges VAT is included in the price of the product. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee In the event that your purchase is not suitable, please notify us within 7 days of receipt and return to us unused with the original packaging and labels for a replacement or refund. All refunds will be given within 30 days, taking into account the original method of payment.
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| Reaching Us If you need to reach us, please email us on info [at] solitaire-fashion-jewellery [dot] co [dot] uk, alternatively, you can call on 01452 739028 (International +44 01452 739028) or fax us on 01452 739028 or write to us at Longview House, Tewkesbury Road, Longford, Gloucestershire. GL2 9BN United Kingdom |
| Privacy Policy Solitaire Jewellery do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy If you decide to return your purchase, please notify us within 7 days of receipt and return it to us unused with the original packaging and labels for a replacement or refund. All refunds will be given within 30 days of cancellation, taking into account the original method of payment. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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